Bayis Bagova - Courtesy Regulations

Courtesy and Mentschlichkeit Regulations

Damages - General

Every room is thoroughly inspected prior to your arrival, so if – upon entering your room for the first time - you notice that there is something missing (i.e. a light bulb) or broken (i.e. a loose curtain rail, a torn carpet, dirty or damaged kitchen worktop, broken door handle, dysfunctional lock or broken chair), please do notify us immediately.  This will ensure any problem can be resolved at the outset, saving headaches all around in the long term.

In case of damage occurring during your stay, please be upfront and notify the landlords at the first opportunity.  This will help them manage the problem better, avoid embarrassing situations and ensure an enjoyable experience for all and everyone.  Remember: The good taste you leave behind will help another Yid in years to come!

אויב ס'צוברעכט זיך עפעס בשעתס דיין פארבלייַב אינ'עם געדונגענע דירה, ביטע זאַפּפאַרט געבנ צו וויסן די אייגנטומער. דאָס וועט העלפֿן אז זיי זאלען לעזען דעם פּראָבלעם בעסער, אויסמיידן קריגערייען און א גוט געפיהל פֿאַר אַלעמען. געדענקט: דער גוטער געשמאַק וואָס איר לאָזט איבער, וועט העלפֿן אַנדערע ייִדען אין די קומענדיקע יאָרן!

Damages - Avoiding

Do not place the Shabbat Hot Plate over the Knobs of the Hob, as they will melt.  Instead, place a slab of stone or tile underneath every leg of the hotplate, to allow cold air to circulate underneath it.  This will also save the kitchen worktop from peeling, blowing up or becoming black from the heat.

Do not allow children to swing on the Curtain Rails.

Do not allow children to chuck stones through open windows.

Do not let linen or towels go missing.

Food in Freezer or Fridge

We do NOT take responsibility for food that becomes spoilt in the Freezer or Fridge, either due to a broken Freezer or Fridge or by any other cause.

Recycling of Glass, Plastic & Cardboard

Be aware that empty plastic / glass bottles and cartons have to be put into their respective disposal containers.  Please do not deposit them in the regular garbage bag.  You can leave them on the side in your room, and it will be taken away by the cleaners in the morning.

Airline Check In

Bring all your travel documents to the reception area – including Passports/ID, Credit Cards, Tickets and the like = and Tom will help you smooth out your homeward trip.  A train schedule with train times will also be provide to help you plan your homebound trip.

Quiet Zone

The Lobby and the Reception areas are on the ground floor. They are there for you to enjoy yourselves and so after 10:00pm it is expected to be quiet - without noise.  This is so that the families living in the hotel may enjoy a restful night.  Please think of your your neighbours!

Swimming - Availability

Upon request we are able to arrange a Beautiful Swimming Pool for all our guests, in the Wellness Hotel at the entrance to the village. You will still be informed exact dates and times.

Swimming - Rules

It is in your interest and that of your co-vacationers to keep the following stipulations.  If these rules are broken, the Pool will be closed.

If these rules are broken, the Pool will have to be closed.

·         No Food & Drink allowed in the building – nor in the pool and changing Rooms

·         Shower before Swimming!

·         No clothes, just bathing suit allowed

·         Any footwear like shoes, slippers or Crocs are strictly forbidden in the changing area.  They must be left outside the entrance to the Pool.

·         Children under the age of 12 are accompanied by an adult, who takes full responsibility.

·         No shouting, pushing, shoving, fighting or quabbling

Departures from the Hotel

Please notify us well in advance if you plan changes to your schedule, either by prolonging it or by cutting short the duration of your stay.

Linen and Towel changes

We charge for every piece of linen, unless you stay more than 13 days in a row.  Towels found outside your flat will be confiscated and may be charged to you.  Please take your bath towels after swimming and Mikva, as they mess up the Shul, Terrace, Corridor and other areas.

Laundry: Washing Machines & Tumble Dryers

There is no possibility to use a washing machine in the hotel, so remember to bring enough clothing for your whole stay.

When registering for a washing load, please be considerate of others who also need the laundry facilities.  The best times for a quiet moment to do your washing is between 1:00pm to 5:00pm.  Read the instructions carefully.  If the Tumble Dryer stops working, just open the door and dispose of the excess dust in the filter.

Cleaning the flat

During your stay, you may use the Vacuum Cleaner that is stored on the top floor in each building.  Please return it immediately after use, so that your neighbour may have good use of it too.  Request permission to use the special oven spray and scrubber, so that you could clean the hob properly. 

Before organising your departure, please read the Checking-Out leaflet carefully and carry out the procedures as instructed.  Remember that the next tenant is entitled to the same level of cleanliness as you found the flat when you arrived.

Allow ample time to finish this chore – do not leave it for a minute before the cable car / cab / car / bus is due to leave.

Daily Updates

If you want to know the daily weather, currency rates, Traffic news, local Holidays, Train Times, Cable Car Times, Connections to Stations or Airports etc. – please make your enquiries during quiet times.  These are usually between 11:00am and 5:00pm.

Tourist Information

Apart from the main induction, Tom will be happy to help you with details of interesting treks, trips or walks.  Please keep to the times as indicated in the previous paragraph(?).

There are about thirty different brochures, all packed with available tourist venues.  Read them carefully so that you and your family may enjoy a fin packed, healthy holiday and respite.

Quiet Zone

Some carriages on intercity trains are designated as “Quiet Zone”.  Please repsect people’s privacy and their right to the calmness they crave when they chose this carriage.  If you have younger children, please try to settle in another carriage.